Shipping Policy

Available Methods:

The shipping methods and costs are visible after adding items to your cart and entering your address. They vary by country.

FedEx International Priority:

Main method, usually 3-7 days delivery. Longer during busy or holiday seasons. Doorstep delivery. Track and arrange via the FedEx Mobile App.

FedEx Tracking >>

Japan Post EMS:

Most economical for Asia and Oceania, typically 5-10 days delivery. Signature Required. Handled by Japan Post in Japan and local postal services in your country (e.g., Australia Post, Canada Post).

EMS Tracking >>

Shipping Cost:

Varies by country and product. Visible post-login, after adding items to cart.

Handling Time:

Orders shipped within 2-3 business days. May extend to 3-5 days due to holidays or high demand.

Special Notes:

USA: No P.O. BOX addresses for FedEx.

Italy/Brazil: Include tax code in shipping address.

Remote Areas for FedEx:

Additional charges for remote areas. Consultation via email for payment difference, switch to EMS, or order cancellation. Monthly updates on remote areas.

Returns:

FedEx: No refunds for any returns due to "Refuse", "Customs Duties", "Absence", "No Responce"or "Incorrect Address" etc...

EMS: 70% product refund (30% handling fee) for any returns due to the same reason as above. No shipping cost refund.

Other Conditions:

FedEx may require switching to EMS for oversized packages. All shipping information serves as a guideline; adjustments made as needed.

Nov 12, 2023

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