What should I do if my item is broken or has defects?

If your item arrives damaged or defective, please contact us through the contact form with your order number. You will be asked to provide photos or video showing the defect for verification.
All cases are handled according to our Return Refund Policy, which explains the required steps and conditions. Please review the policy below before submitting your request:
Return Refund Policy

Aug 28, 2025

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